Items are always packed discreetly with no mention of our shop name or the type of goods within. Goods are sent using UK Mail service as standard. Items will be sent to your billing address and will require a signature.
If no one is in to receive the goods, then the courier will normally re-attempt delivery twice before returning your order to us. In this instance, we may need to charge for re-delivery.
For large and bulky orders, we may need to use a pallet delivery service at our discretion, and there may be a delay of a day or so. If you place a large order of bulky or heavy items, please make sure that you are able to receive delivery by pallet.